We are here to help
Let’s talk.
A question, a problem, or an idea for the game? Send it our way.
A little detail goes a long way.
Include your player ID if you have it, a description of what happened, and the approximate time. For a technical issue, tell us your device and app version.
Email support is being set up.
The support mailbox and email notifications are not yet active. Please use the website form and save the reference shown after submission. Your request is recorded for review; no confirmation email is sent.
Account or personal-data deletion?
Use the dedicated deletion request page so your request reaches the right process.
Looking for a quick answer?
Our player guide covers rules, room entries, competitions, clubs, and common account questions. The community forum is currently available for reading; registration is temporarily closed.
8ballUniverse
Canada